Visiting Emergency Care

Molly Jeffery, PhD, from the Mayo Clinic in Minnesota, details a health insurer practice that may be undermining patients’ decision-making regarding whether or not to visit emergency care, and discusses her research on a potential solution.

Molly Jeffery, PhD, is the Scientific Director of Emergency Medicine Research and a Research Associate in the Department of Health Sciences Research at the Mayo Clinic in Rochester, MN.

Additional Resource:

• Billings J, Mijanovich T, Parikh N. Emergency department use in New York City: a survey of Bronx patients. Issue Brief (Commonw Fund). 2000;(435):1-5. https://www.commonwealthfund.org/publications/issue-briefs/2000/nov/emergency-department-use-new-york-city-survey-bronx-patients.
• Chou SC, Gondi S, Baker O, et al. Analysis of a commercial insurance policy to deny coverage for emergency department visits with nonemergent diagnoses. JAMA Netw Open. 2018;1(6):e183731. doi:10.1001/jamanetworkopen.2018.3731.
• Jeffery MM, Bellolio MF, Wolfson J, et al. Validation of an algorithm to determine the primary care treatability of emergency department visits. BMJ Open. 2016;6:e011739. doi:10.1136/bmjopen-2016-011739.